Scheduling Policy

To reserve spa appointments, please contact our Spa Director at 410-740-0007. All reservations must be secured with a major credit card. If you find that you cannot make your scheduled appointment, we ask that you cancel at least 24-hours in advance to avoid being charged the full service cost. Any cancellations with less than 24-hours of notice are subject to a cancellation fee amounting to half of the service price. Package cancellations require 72-hour notice. No-shows will be charged at full value. If you're a new client, please give yourself extra time to find our location and to fill out necessary paperwork to ensure you receive your full scheduled service. If you arrive late for your scheduled appointment, we will make every effort to accommodate lost time (if time allows), however, you are responsible for your original scheduled appointment cost.